Our Mission is Simple:

Build a Patient-Centric, Accessible & Responsible Image Sharing Network

Patient-Centricity

/ˈpāSHənt-senˈtrisətē/

Traditional Model

Typically, healthcare records (and the systems that store them) are built to be moved between healthcare providers only.

This meant every physician needed to be connected to every other hospital, imaging center, or lab that the patient visited and that a patient’s health record was rarely shared with the patient themselves.

PocketHealth works differently.

We believe that the easiest way for a health record to get to where it needs to go is to give it directly to the patient.

This eliminates the complexity of having to connect hundreds of different healthcare providers together, and also helps patients become active and engaged participants in their own care.

PocketHealth Model

Accessibility

/əkˌsesəˈbilədē/

To us, Accessibility means building PocketHealth to work for all patients, regardless of socioeconomic status, computer-literacy, or location. Over the years, we’ve found that true accessibility boiled down to a 3-part formula:

Sustainable Pricing

  • Affordable fees that allow us to provide access to patients at all income levels
  • Waiver of all fees for patients without means to pay, no questions asked
  • Clear pricing model that allows us to remain patient-funded, independent and ad-free

Flexible Integration

  • Implement in any imaging center: big or small, rural or urban, high or low volume
  • Compatible with any imaging center IT software

Simple Platform

  • No app installation: access right from your web browser
  • Permanent storage for all records, no-strings attached
  • Dedicated support by phone, email & web chat

Responsibility

/rəˌspänsəˈbilədē/

Lastly, we believe that responsible record sharing means more than just sending imaging records. Patients deserve guidance on how to safely use their records to improve their healthcare.

Record Access Process

We engage with the patient at every step in the process, even before they receive their first record.

Before

  • Trained hospital/clerical staff to guide patients to share records within their circle of care

During

  • Notifications to consult with healthcare professionals and discourage self-diagnosis
  • Full-range of image processing tools reserved only for healthcare professionals
  • Online help resources and dedicated, local support staff

After

  • Regular email reminding patients to update security settings, review and adjust access credentials for shared records

These three simple principles - Patient-Centricity, Accessibility and Responsibility - have helped grow PocketHealth to hundreds of medical imaging centers across North America. As our growth continues our mission will stay the same, these principles will continue to guide us, and our dedication to our patients, healthcare professionals & imaging centers will remain at the core of everything we do.

Ready to get started?

Request your records below or contact us to learn about deploying PocketHealth at your institution.

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Chat with the PocketHealth Team

If you are a patient:
Patient Support (toll-free):
1-855-381-8522 (Mon - Fri, 9AM - 5PM)
Email: help@mypockethealth.com
If you are a healthcare administrator: