PocketHealth is a secure, online storage hub for your medical imaging records - accessible by you from any device, anywhere in the world. Your imaging information is important to you and your physician, and PocketHealth puts it in your control.
For patients, this means when you visit an imaging center that is linked to PocketHealth you will be able to receive a permanent, digital copy of your imaging record and share easily with any healthcare professional. For hospital imaging departments and community-based imaging facilities, PocketHealth means replacing time-consuming CD burning, significant cost savings and happier, more engaged patients. Lastly, for healthcare professionals PocketHealth means instant, in-browser access to your patients imaging (even days before the appointment) and easy EMR lodging for future access.
PocketHealth works directly with qualifying imaging centers to link their local Picture Archiving & Communication System (PACS) to the PocketHealth platform. PocketHealth integrates easily with any PACS and, once linked to the platform, imaging centers have the ability to send any imaging record securely to their patients.
For patients, the process to request and access your imaging record on PocketHealth is simple:
Visit one of our partner imaging centers that offers PocketHealth to its patients. After you’re done with your scan, request at the Front Desk that your imaging records be sent to you via PocketHealth. You will need to provide your name and email and complete a brief consent form.
Based on the policy of the imaging center or hospital you are visiting, you may also be able to securely request your record via an online PocketHealth form on your imaging center’s website, or by calling your center directly.
Once your exam has been finalized, you will receive an email with a secure link to your imaging record.
Click on the link, confirm your identity, and create your account.
Enter in your payment details. The one-time administrative fee is a nominal amount (learn more about our Sustainable Pricing model here) and may vary based on the location of the imaging center that transferred your record.
- Access your imaging records. They will be available on your account at www.MyPocketHealth.com from any device with an internet connection, anywhere in the world.
Once a patient creates their login credentials and accesses their first set of records, their account and all records within it are securely and permanently stored for future access. Additional records requested in the future from any linked imaging center will automatically appear in the same account and records can easily be shared with any healthcare professional.
Any type of medical imaging file, including X-Rays, Ultrasounds, CT scans and MRIs can be securely transferred, viewed, stored and shared using the PocketHealth platform. In more technical terms, PocketHealth is designed to accept any DICOM file, as well as any radiology report file format (HL7, PDF, etc.).
Your trust is important to us, and we are dedicated to maintaining your privacy. We meet all United States and Canadian health data privacy requirements, use the same encryption standards as banks and federal governments, and meet or exceed all requirements established in the Health Insurance Portability and Accountability Act (HIPAA) and Personal Health Information Protection Act (PHIPA). All of your scans are securely linked to to a personal identifier (such as your health insurance number, medicare number or OHIP Card number) and, once you create an account and access your results for the first time, are also secured by the login credentials you create. Every time a record is added to a PocketHealth account, it needs to be manually verified via a unique personal identifier entered by the account holder before any personal health information is released. Robust security tools allow patients to regularly update their passwords, revoke credentials from users they have shared with and even delete their record permanently if required.